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Job Details

Program Specialist

Boston, MA, United States

Posted on
Nov 24, 2020

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Program Specialist','200007TM','!*!The Program Specialist participates in the activities of the Board of Higher Education Veterans’ Education Office  by engaging in the review and evaluation of approval petitions submitted by educational institutions and job training establishments to ensure compliance with data required by Title 38, U.S. Code (G.I. Bill ®), as well as in the supervision of approved programs. This position reports to the Assistant Commissioner for Academic and Veterans Affairs in the role of Director of Veterans’ Education, who reviews work for correctness and compliance with applicable policies and regulations.

Essential Job Functions:

Evaluates initial approval petitions submitted by educational institutions and job training establishments to ensure adequacy of data required by Title 38, U.S. Code (G.I. Bill®). Evaluates new or changed programs to ensure they are educationally sound.
Assists the Assistant Commissioner with required annual visitations to institutions to ensure continued compliance with standards; documents evidence of findings via narrative reports.
Conducts VA institutional compliance audits as required by State Approving Agency (SAA) contract.
Assists in investigation and resolution of complaints brought by the Veterans’ Administration or individual veterans against institutions.
Analyzes internal school policies so as to ensure conformity with regulations.
Checks progress and attendance of veteran students to ensure that they maintain eligibility for federal benefits; counsels individual veterans as to appropriate choice of institutions or withdrawal of approval for institutions that violate federal or state criteria.
May conduct one to one orientation for certifying officials educate them on the requirements of the application and review process.
Works with the Assistant Commissioner in the creation of the annual VA budget, contract and related activities as directed.
Assists the Assistant Commissioner with monthly and quarterly SAA reports.
Participates in outreach activities and staff efforts working with stakeholders encouraging the use of GI Bill ® education and training benefits.
Participates in applicable veteran’s apprenticeship council meetings to encourage the use of GI Bill ® benefits apprentice and on-the job training programs.
Assists with annual training sessions to ensure institutions are in compliance with all applicable regulations under USC Title 38.
Oversees the ongoing tracking and review of institution and organization catalogs to ensure compliance with the provisions of Title 38, U.S. Code, Section 3675, and 38 C.F.R 21.4253, as well as Title 38, U.S. Code, Section 3676, and 38 C.F.R 21.4254.
Attends and successfully completes all required BHE and VA trainings and professional development.    

Non-essential Job Functions:

Other duties as assigned

Questions regarding this posting may be directed to Jillian Auerbach in Human Resources at ****
Preferred Qualifications/Other Skills/Abilities:

Masters Degree in Management, Public Policy or related field,
Ability to understand and explain the provisions of laws and regulations governing the unit’s responsibilities.
Awareness of laws and regulations as they specifically relate to the training of eligible individuals under Title 38, U.S. Code.
Ability to counsel and assist students in need of educational or vocational guidance.
Ability to work with minimal supervision.
Working knowledge of federal and state budgetary and fiscal procedures.
Experience in postsecondary education institutions or related organizations


Earned Bachelor’s Degree.
At least (a) four years of full-time or equivalent part-time experience in investigatory, program compliance, or related work.
Demonstrated knowledge of interview techniques.
Experience in writing reports and analyzing data and information.
Demonstrated ability to work collaboratively in groups and teams.
Strong problem-solving skills.
Ability to give written and oral instructions in a precise and understandable manner.
Experience in analyzing financial statements.
Experience in counseling and assisting students in need of educational or vocational guidance.
Valid driver’s license and own transportation.
The successful candidate must undergo a federal background check and clearance.


A Master’s Degree maybe substituted for a maximum of two (2) years of required experience.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
','Veterans Program Officer BHE','Veterans Program Officer BHE','United States-Massachusetts-Boston-1 Ashburton Place','Education','Department of Higher Education','Full-time','Day','Nov 24, 2020','1','','60,000.00','Yearly','Sarah Harding/****','Sarah Harding/****','7813386103','NUP-Non-Unit Professionals (HiEd)','NUP-Non-Unit Professionals (HiEd)','No','No','Program Specialist

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