Admissions Counselor Job Id: 44954

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Job ID: 44954

Location: undefined

Minimum Qualifications

Bachelor's degree in related field and one year of related experience. An equivalent combination of education, training and/or experience may be substituted for the requirements noted.  Grade ND1. Wage Minimum $15.41/hr. 

• Strong cross-cultural interpersonal and writing skills are necessary, including public speaking skills and the ability to present SPHIS in a positive way to diverse populations. Ability to represent the admissions profession positively through a strong, student-centered ethic.
• Exhibits superior customer service skills and professionalism throughout daily interactions and communications with students including interviews, phone calls, emails, and information sessions.
• Demonstrates an ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators, and staff. 
• Proficient with Microsoft Office products.
• Ability to form positive working relationships.
• Working knowledge of higher education recruitment and admissions.
• Experience with international admissions.
• Basic familiarity with social media applications.

The Admissions Counselor represents School of Public Heath and Information Sciences (SPHIS) to prospective students and organizations and works to increase inquiries and convert applications into enrolled students to meet enrollment management goals.   

Essential Duties and Responsibilities include the following.

• Work collaboratively with the SPHIS recruiter to attract prospective students through events, referrals, online and print communication, and outreach to schools, businesses, and organizations.  
• Counsel prospective applicants from diverse populations on the admissions process and opportunities at SPHIS. 
• Utilize phone, email, and mail to communicate with prospective students and applicants in a timely manner, providing superior student service and fostering relationships.
• Manage centralized application services (SOPHAS) and (HAMPCAS) along with the university application portal.
• Utilize the University CRM (customer relationship management) software for functions associated with graduate admissions.
• Review prospective student applications for admission and maintain accurate and up to date application records.
• Follow-up with different modes of communication to students to verify any application issues, including discrepancies or missing information.
• Coordinate the admissions process with SPHIS departments and provide a weekly admissions report. 
• Work collaboratively with graduate admissions in processing admissions approvals and concentration designations.
• Maintain a strong understanding of current SPHIS degree programs, policies, and procedures including tuition, financial aid, housing, campus resources, educational qualifications, and international student admissions requirements.
• Maintain a list of prospective students and share weekly report with SPHIS recruiter.  
• Manage a virtual meeting calendar for prospective students to schedule online meetings to discuss admissions requirements.
• Other duties and projects as assigned.

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at employment@louisville.edu or 502.852.6258.

To apply for this position, follow the Online App. Form link below and then click on the Apply Now. You must answer all required fields and submit your application by clicking the Submit button.  Detailed instructions are available at louisville.edu/jobs in the My Career Tools section.  Vacancies are routinely removed from the jobs portal around 7:00PM each Monday.

NOTE:

Only ONE attachment can be uploaded per application. If you wish to include a cover letter or other documents, please combine them as one document with your resume/cv, save the document with a simple short title that contains only letters, spaces, or numbers, and then upload. 

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.

Company info

University of Louisville
Public Health
Website : http://www.louisville.edu